(4.7 / 5)1529+ Ratings

The Coldest Water Reviews

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Overall Rating

4.7
5 Reviews
  • 567%
  • 433%
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About The Coldest Water

Coldest.com is known for its range of products designed to stay colder for longer periods than the competition. Their product line includes drinkware, icepacks, bedding, and gear. They strive to provide excellent customer service, offering information and support for all their products. If a customer receives an incomplete order, has a damaged or defective product, or if their order is delayed, they can contact the support team for assistance. They also have a return policy in place, allowing customers to return a product within 30 days from the date of purchase.

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The Coldest Water Customer Reviews (5)

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Fábio Dias
Fábio Dias
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Feb 14, 2023
Harry Davison
Harry Davison
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Feb 12, 2023
Lois Crabtree
Lois Crabtree
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Feb 10, 2023
Thomas Bowman
Thomas Bowman
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Feb 8, 2023
Niamh Baker
Niamh Baker
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Feb 8, 2023

The Coldest Water Customer’s Q&A

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About Coldest.com Payment Method?

Coldest.com offers several payment options for purchases. They accept most major credit cards, ShopPay, PayPal, Amazon Pay, and Apple Pay. AfterPay is also available for orders over $75+. Express payment methods are available at the beginning of the checkout process. All other options are available at checkout on the final “Payment” screen. Changes cannot be made to the payment method after completing the purchase. If changes need to be made, getting in touch with Coldie Support at support@coldest.com as soon as possible is recommended. For influencers, once the required number of campaign videos is reached, a request for payment can be sent to influencers@coldest.com. Once the videos are reviewed and approved, the payment will be sent to the PayPal account listed on file.

The Coldest Water FAQs

FAQ

How do I determine the right size for me?

To ensure the best fit, please refer to the size guides available on each product page.
FAQ

Can I change or cancel my order after it has been placed?

Unfortunately, once an order has been placed, it cannot be altered or canceled. If you are not satisfied with your purchase, you can exchange it for a different style or return it for a refund. Domestic return shipping is free.
FAQ

What is the company's shipping policy?

After placing an order, you will receive a confirmation email. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
FAQ

Does the company offer international shipping?

Yes, the company ships globally. Shipping fees will be added at checkout.
FAQ

What are the shipping options and rates?

To ensure the fastest delivery, 2-day and overnight orders should be placed before 10:00 AM CT. Expedited orders placed after 10:00 AM CT will require an additional day for processing. Shipping services and rates are subject to change without notice. The company uses USPS for all shipping services, but expedited options may not be available in all areas.
FAQ

Are there any holidays that the company does not ship on?

The company, along with USPS, UPS, DHL, and FEDEX, will not ship or deliver on New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Eve.
FAQ

What is the shipping policy for Alaska and Hawaii?

Orders to Alaska or Hawaii will be shipped via USPS and may incur an additional shipping charge based on the weight or insured value of the package. Customers will be informed of any additional charges before the order is processed. Due to the distance, shipments will take a minimum of 5 business days to arrive.
FAQ

What is the international shipping policy?

The company ships internationally via USPS to select countries. Free shipping does not apply to international orders and promotional codes for free shipping cannot be used.
FAQ

What is the return policy?

If you are not satisfied with your purchase, you can return it for a full refund within 120 days. For products purchased from authorized dealers, the dealer's return policy applies. Please contact the dealer for more information.
FAQ

Coldest.com Return Policy?

Coldest.com has a 30-day return policy. Customers who are not 100% satisfied with their purchase can return it for a full refund within this period. Refunds will be returned only to the original form of payment. It's important to note that Coldest does not offer store credit or gift cards, and does not accept returns on items purchased outside of Coldest.com. For exchanges, customers are advised to return their item(s) for a full refund and place an order with the correct item. Exchanges for items purchased outside of coldest.com will not be accepted.

In terms of shipping, Coldest makes every effort to process orders quickly. They offer free USPS shipping on orders $125 and up before tax. This applies to orders within the contiguous United States only, and excludes Alaska and Hawaii. Coldest also ships overseas, but shipping costs will apply and will be added at checkout.

Please note that all close-out items are considered final sale. This means these discounted products are not eligible for returns, exchanges, or refunds. All purchases beyond 2/28/24 on any closeouts, discontinued items, sale items will be final. Returns and exchanges will not be accepted. Mystery Doorbusters, Mystery Minis, Mystery Boxes, Mystery Crates are not eligible for returns. For products purchased from an authorized dealer, their return policy applies. Customers are advised to get in touch with them directly for more information.

FAQ

What is Coldest.com?

Coldest.com is a website that offers a variety of products designed to stay colder longer than the competition. Their product line includes water bottles, shaker bottles, icepacks, pillows, and bedsheets. They strive for the ultimate customer service experience and provide information for all your FAQs, tracking your package, finding the perfect Coldest bottle, and much more. They are known for their breakthrough drinkware, icepacks, bedding, and gear built to outlast time.

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